In order to establish the cause promptly, first check whether there is power in the neighbouring buildings. If there is not, then the possible reasons for this are:
- scheduled maintenance
- fault in the transmission or distribution grid.
Detailed information on scheduled power cuts is published on the website of Elektrorazpredelenie Yug - www.elyug.bg. Information about these, as well as about unscheduled (emergency) power cuts, can be obtained on the 24/7 phone line of Elektrorazpredelenie Yug 0700 1 0007.
- In the case of a power cut at your site only, this may be due to overloading or a fault with one of the site’s installations (failure of an electric appliance). In this case, you should check all fuse switches in the electrical panel of the site. If the status of the fuse switches is normal (on), then you should go to the cabinet with the electricity meters and check the fuse switch behind the opening. If the fuse switch has caused the problem, then it will have turned off (fallen down) and you have to turn it on again (i.e. lift it up). If you still do not have power, call the 24/7 phone line of Elektrorazpredelenie Yug 0700 1 0007
- disconnection due to unpaid bills.